Contact your Provider Relations representative to request assistance

Contact By:
UniveraPR@univerahealthcare.com

Contact Customer Care for eligibility/benefits and claims inquiries

Contact By:
Call: 1-866-265-5983
Submit an inquiry online
Fax: 1-877-203-9401

Monday - Thursday: 8 a.m. - 5 p.m. ET
Friday: 9 a.m. - 5 p.m. ET
Closed Weekdays: Noon - 1 p.m. ET

Contact Dental Customer Care for eligibility/benefits and claims inquiries

Contact By:
Call 1-800-724-1675
Submit an inquiry online

Monday - Thursday: 8 a.m. - 5 p.m. ET
Friday: 9 a.m. - 5 p.m. ET
Closed Weekdays: Noon - 1 p.m. ET

For medication prior authorization, benefit questions, or to reach a pharmacist

Contact By:
Call: 1-800-920-8889
Submit an inquiry online

EDI Solutions can help with electronic transactions such as claim submissions, eligibility and claim status

Contact By:
EDI.Solutions@univerahealthcare.com

Contact the Web Help Desk for technical website issues.

Contact By:
Call: 1-800-278-1247
Submit an inquiry online

Monday - Thursday: 8 a.m. - 4:30 p.m. ET
Friday: 9 a.m. - 4:30 p.m. ET

Contact our Healthcare Quality Coordinator team for more information on HEDIS.

Contact By:
Call: 1-800-768-8177
HEDIS.Clinical.Team.Univera@univerahealthcare.com

Contact our team of certified risk adjustment coders who can assist with documentation and coding tips specific to your practice.

Contact By:
Risk.Adjustment.Provider.Contact.Univera@univerahealthcare.com

Mail claims to:

Univera Healthcare​
P.O. Box 211256​
Eagan, MN 55121

Corporate Address
Mail correspondence to:

Univera Healthcare​
205 Park Club Lane​
Buffalo, NY 14221