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Mandatory Use of Web for Determining Services Requiring Preauthorization

Audience: All Providers

Our website contains a wealth of information designed to help you conduct your business with the Health Plan quickly and efficiently and to avoid lengthy waits to reach our Customer Care representatives.  Effective December 1, 2021, you will be required to use our website to determine whether a service code requires preauthorization.

Learn more about the following information:

  • Medical Preauthorization Code List
  • DME Preauthorization List
  • eviCore Codes Requiring a Preauthorization
  • Other helpful authorization-related documents

We strongly encourage you to become familiar with our website and to take advantage of many other features and informational documents that are available including forms, bulletins, WNY Examiner newsletter and educational pieces designed to support you as you deliver care to our valued members.  

Thank you for your cooperation as we strive to improve our service to you. If you have questions, or need help navigating our website, please contact your Provider Relations representative.

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