Staff Training
Virtual Fall Provider Seminars
Provider Relations will host Fall Provider Seminars. Topics include news, updates and reminders, enrollment process information, Health Plan initiatives important to your practice, and much more!
Behavioral Health Seminars & Training
View our latest Behavioral Health training and seminar information
Cultural Competency Attestation
Univera Healthcare is committed to ensuring that our members have access to culturally equitable health care. As part of this effort, please log in to the secure area to complete your required annual Cultural Competency Training Attestation form .
SDS Portal Training
Looking for a quick and easy way to submit medical records for pre-service/prospective review? Learn to use our online submission portal for electronic submission.
Join us for one of the following WebEx opportunities:
Training Presentations
Behavioral Health
- Co-Occurring Disorders in Adults Open a PDF
- Cultural Competency Open a PDF
- HCBS Documentation Standards Open a PDF
- Navigating Children's Behavioral Health Services - Training Presentation
- Poverty Competency
- Understanding HARP Open a PDF
CareAdvance Provider® Preauthorization Tool
- CareAdvance Elective/Acute Inpatient Navigation GuideOpen a PDF
- CareAdvance Elective/Acute Inpatient WebEx - 8.3MB (click to download)
- CareAdvance Elective Outpatient Navigation GuideOpen a PDF
- CareAdvance Elective Outpatient WebEx - 7.5MB (click to download)
- CareAdvance Inpatient Navigation Guide (Medical Specialty Drugs)Open a PDF
- CareAdvance Outpatient Navigation Guide (Medical Specialty Drugs)Open a PDF
- CareAdvance Provider Mandated Preauthorization Services
- CareAdvance Tip SheetOpen a PDF
- Creating Bookmarks in the CareAdvance Provider® Authorization ToolOpen a PDF
- Creating Templates in the CareAdvance Provider® Authorization ToolOpen a PDF
Medicare
- Medicare General Compliance, FWA and HIPAA Training Packet Open a PDF - Training Presentation
- Medicare Risk Adjustment Open a PDF- Training Guidebook
Risk Adjustment and Quality Corner
- August 2022: Documentation Specificity for Peripheral Vascular Disease, AtherosclerosisOpen a PDF
- July 2022: Documentation Specificity for Myocardial InfarctionOpen a PDF
- June 2022: Documentation Specificity for Cerebral InfarctionOpen a PDF
- May 2022: Documentation Specificity for FracturesOpen a PDF
- April 2022: Documentation Specificity for Crohn’s DiseaseOpen a PDF
- March 2022: Documentation Specificity for Major Depressive DisorderOpen a PDF
Video Training
- Creating a Provider Submission Portal Account - 6.4 MB (click to download)
- UM Submission Guide: Navigation and File Submission - 9 MB (click to download)
- Virtual Mailbox Guide: Navigation and File Submission - 9.9 MB (click to download)
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Need Training for Your Office or Facility?
Our Provider Relations staff is available to conduct training and education in your office. Topics often requested include website navigation, eviCore, CareAdvance Provider, product overviews, claims and billing topics, and more.
