Account Cost and Quality Agreement
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2017 Fall Seminars
Join Provider Relations for our 2017 fall seminars. This educational event should not be missed! You'll gain valuable information on the latest administrative and operational updates, industry news and much more!
New to Excellus BCBS?
Our Navigating the Blues educational series is a great start for new members of your staff. It provides valuable information on Excellus BCBS products, BlueCard®, how to verify patient copay and eligibility, and more!
Need Training for Your Office or Facility?
Our Provider Relations staff is available to conduct training in your office. Topics often requested are website navigation, eviCore healthcare, Clear Coverage, product overviews, claims and billing, and more.
Staff Training
Behavioral Health Seminars & Training
View our latest Behavioral Health training and seminar information
Training Presentations
Behavioral Health
- Navigating Children's Behavioral Health Services - Training Presentation
- Understanding HARP Open a PDF
CareAdvance Provider® Preauthorization Tool
- CareAdvance Elective/Acute Inpatient Navigation GuideOpen a PDF
- CareAdvance Elective/Acute Inpatient WebEx - 8.3MB (click to download)
- CareAdvance Elective Outpatient Navigation GuideOpen a PDF
- CareAdvance Elective Outpatient WebEx - 7.5MB (click to download)
- CareAdvance Inpatient Navigation Guide (Medical Specialty Drugs)Open a PDF
- CareAdvance Outpatient Navigation Guide (Medical Specialty Drugs)Open a PDF
- CareAdvance Provider Mandated Preauthorization Services
- CareAdvance Tip SheetOpen a PDF
Medicare
- Medicare General Compliance, FWA and HIPAA Training Packet Open a PDF- Training Presentation
- Medicare Risk Adjustment Open a PDF- Training Guidebook
Safety Net
Video Training
- Creating a Provider Submission Portal Account - 6.4 MB (click to download)
- Uploading a Document to the Provider Submission Portal - 14.4 MB (click to download)
- Virtual Mailbox Guide: Navigation and File Submission - 9.9 MB (click to download)
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Need Training for Your Office or Facility?
Our Provider Relations staff is available to conduct training and education in your office. Topics often requested include website navigation, eviCore, CareAdvance Provider, product overviews, claims and billing topics, and more.
