Account Cost and Quality Agreement
Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Vestibulum tortor quam, feugiat vitae, ultricies eget, tempor sit amet, ante. Donec eu libero sit amet quam egestas semper. Aenean ultricies mi vitae est. Mauris placerat eleifend leo.
2017 Fall Seminars
Join Provider Relations for our 2017 fall seminars. This educational event should not be missed! You'll gain valuable information on the latest administrative and operational updates, industry news and much more!
New to Excellus BCBS?
Our Navigating the Blues educational series is a great start for new members of your staff. It provides valuable information on Excellus BCBS products, BlueCard®, how to verify patient copay and eligibility, and more!
Behavioral Health Seminar & Training
Need Training for Your Office or Facility?
Our Provider Relations staff is available to conduct training in your office. Topics often requested are website navigation, eviCore healthcare, Clear Coverage, product overviews, claims and billing, and more.
Staff Training
Attend Training
2020 Fall Seminars - Register Now!
Please join us virtually for our annual provider seminar. Choose a session that’s convenient for you to learn about important health plan updates, what's new for 2021, and much more!
Behavioral Health Seminars & Training
View our latest Behavioral Health training and seminar information
Provider Submission Portal
Join us for an introduction and demonstration of our new Provider Submission Portal, as well as an opportunity to ask any questions you may have regarding registration or use.
There is no pre-registration for these sessions. Mark your calendar and then click the WebEx link below on the date and time of the session(s) that work best for you.
Training Presentations and Guidebooks
- Medicare Risk Adjustment Open a PDF- Training Guidebook
- ICD-10 Training Open a PDF
- Medicare General Compliance, FWA and HIPAA Training Packet Open a PDF- Training Presentation
- Cultural Competency Open a PDF
- Understanding HARP Open a PDF
- HCBS Documentation Standards Open a PDF
- Poverty Competency
- Navigating Children's Behavioral Health Services - Training Presentation
- CareAdvance Elective/Acute Inpatient Navigation GuideOpen a PDF
- CareAdvance Elective/Acute Inpatient WebEx - 8.3MB (click to download)
- CareAdvance Elective Outpatient Navigation GuideOpen a PDF
- CareAdvance Elective Outpatient WebEx - 7.5MB (click to download)
- CareAdvance Inpatient Navigation Guide (Medical Specialty Drugs)Open a PDF
- CareAdvance Outpatient Navigation Guide (Medical Specialty Drugs)Open a PDF
- CareAdvance Tip SheetsOpen a PDF
- Smart Data Solutions Account ManagementOpen a PDF
- Smart Data Solutions Utilization Management Submission PortalDownload a Word Document
- Smart Data Solutions Virtual MailboxDownload a Word Document
Video Training
- Creating a Provider Submission Portal Account - 6.4 MB (click to download)
- Uploading a Document to the Provider Submission Portal - 14.4 MB (click to download)
- Virtual Mailbox Guide: Navigation and File Submission - 9.9 MB (click to download)
Need Training for Your Office or Facility?
Our Provider Relations staff is available to conduct training and education in your office. Topics often requested include website navigation, eviCore, CareAdvance Provider, product overviews, claims and billing topics, and more.
Helpful Tip Sheets
Topics include: billing & claims, CareAdvance Provider, patient care, pharmacy & vaccines and more.
