Quality Improvement

Learn about our focus on improving quality. Our provider partnerships are developed with the goal of providing quality and comprehensive healthcare to members in an integrated manner, with a focus on Quality Improvement.

Information on Quality Improvement

Provider Performance

Find out how our Provider Performance Improvement (PPI) programs support the creation of a high-performance network to improve the overall quality of care provided to our members and the communities we serve.

Information on Provider Performance

NCQA Patient-Centered Medical Home (PCMH) Recognition Support

Understand all the resources available to you to help on your transformation journey.

NCQA PCHM Recognition Support

Health Management Programs

Review how our Member Care Management Programs provide interventions and materials for members with chronic and complex conditions that can be significantly improved through self-care. We also have a dedicated 24/7 Nurse call line and palliative care options.

View Health Management Programs


We’ve developed practical education tools to provide useful information for you and your patients.

Shared Decision-Making Tools HEDIS Measures®  

Preventive Health Programs

Our preventive health programs are designed to provide members with the necessary information about preventive screenings and lifestyle behaviors to help keep them from developing a chronic or debilitating condition.

Preventive Health Information


GDPR Notification Content