Learn how to use our new CareAdvance tool under the Request Authorization tab. Expand the appropriate service type category to locate our CareAdvance Provider navigation guide, WebEx and tip sheet. Please click here to access FAQ's Open a PDF.

If you receive an error message stating "You have no associated provider sets", we can help you;
please email your Web Username and Individual or Group NPI to CAPAdministratorUnivera@univerahealthcare.com to update the system.

If you have any questions, please contact your Provider Relations Representative.

Authorizations

The medical services including provider administered drugs below require prior review by the plan to determine clinical medical necessity.